Privacy Policy

Privacy Policy — Ecosave Heating Ltd Website: www.ecosaveheating.ie Company: Ecosave Heating Ltd, Leixlip, Co. Kildare, Ireland.

Controller & contact Ecosave Heating Ltd (data controller) Address: Leixlip, Co. Kildare, Ireland Email: info@ecosaveheating.ie | Phone: 0876097758.

Data we collect

Contact details: name, email, phone, address, company.
Enquiry/service details: messages, quotes, booking info, job notes.
Technical data: IP address, device/browser, pages visited, cookies.
Payment/billing: processed via secure third-party providers.
Marketing preferences and consent records.

How we collect data

You provide it via forms, email, phone or during service.
Automatically via website cookies and logs.
From third parties when needed (e.g., payment processors).

Purposes & legal bases

Provide services, quotes, bookings and support (contract/performing pre-contract steps).
Billing and records (contract, legal obligations).
Improve site and analytics (legitimate interests).
Marketing with consent or where lawful (consent/legitimate interests).
Legal compliance, fraud prevention (legal obligation/legitimate interests).

Sharing data We do not sell personal data. We may share with:

Service providers (hosting, payment processors, analytics, CRM).
Professional advisers or authorities when required. International transfers use appropriate safeguards (e.g., SCCs).

Retention We keep data only as long as necessary (typical examples: service records and tax/warranty info up to 7 years). Contact us for specific retention periods.

Cookies We use necessary, functional, analytics and (where applicable) marketing cookies. Manage via cookie banner or browser settings.

Your rights You may access, correct, delete, restrict processing, port data, object to processing, withdraw consent, and complain to the Data Protection Commission (www.dataprotection.ie). We will verify identity before fulfilling requests.

Security We use technical and organisational measures to protect data (secure hosting, access controls, encryption). Absolute security cannot be guaranteed.

Children & third-party links Site not for under-16s. We do not knowingly collect children’s data. Links to other sites have their own policies.

Changes We may update this policy; changes posted on the website with an updated date.

Complaints & contact For queries or to exercise rights: Email: info@ecosaveheating.ie | Phone: 0876097758 | Address: Leixlip, Co. Kildare, Ireland You can also complain to: Data Protection Commission, 21 Fitzwilliam Square South, Dublin 2 (https://www.dataprotection.ie).